2029
AI resolves 80% of customer service
Gartner predicts that AI agents will resolve 80% of common customer service issues on their own, without human intervention, cutting the sector's costs by 30%.
Forecast: Gartner, March 2025. Source: CXM
lastday.at tells the story of the machines that gradually took over human work, from ancient Egypt to artificial intelligence, and counts down to the last day of work on Earth: March 20, 2030.